About Us
The Tale Of FGI Couriers
The tale of how FGI Couriers sprout and flourished to where it is today was a direct reaction to an epiphany the Founder experienced while he was still using other same day courier companies for his business need. Following numerous terrible experiences such as drivers turning up drunk to obscured parcel mishaps and so on, he had enough and decided to enter the market himself to make a positive difference especially in the area of customer service.
To that end, his determination and will power to deliver a remarkable customer service shaped the inevitable start of FGI Couriers Limited as a company. Since 2019, FGI Couriers continue to honour its roots and work diligently to set a benchmark as a yardstick for others to follow.
Our Mission
FGI Couriers mission is to improve customer service within the industry by setting an example of exceptional customer service, superior and cost effective courier solutions why preserving and improving upon its integrity, reliability and consistency at all time.
Our Vision
We operate on the four S’ principles: Sustainable, Superior, Simple, Solutions. Thus we work closely with our customers in to have a better understand of their requirements and to provide superior solutions that meet and exceed their needs.
We envision the industry becoming a customer focussed one. Thus we invest heavily on technology and right talents to help us archive and sustain this vision.
Testimonials
We used FGI team, their service was excellent. They were helpful, patient and professional on an awkward job. Thank you!
Unbelievable service from start to finish and was fully updated throughout the job. Can’t ask for much more and look forward to using again in the future.
A class delivery service would use again no problems and great communication, customer service is excellent.
FGI provided an excellent customer service, great work from start to finish so many thanks from Evo Logistics.
FGI provided excellent service, went above and beyond to rectify customer error without fuss. Many thanks from DKB Despatch Ltd.
Nice Guy & Good Service provided, took a punt as no Feedback available and definitely a good decision. Highly Recommend.